. . . . . User Agreement

 

..Eagle Graphics Web Design & Hosting provides web hosting and design services to many clients. .We have a responsibility to protect each client and to provide the best services available. .The following guidelines were established to ensure these crucial obligations are met. .The following Policies, Guidelines, and Disclaimers are intended for domains either hosted or created by Eagle Graphics Web Design & Hosting.


UNLIMITED TRAFFIC RESTRICTIONS:

..UNLIMITED TRAFFIC does not apply to any domain account consuming 20% or more of system resources. .Following are a list of sites that will often require more than 20% of the system resources: .Multiple domains residing at a single IP address, domains with archives or galleries, (i.e. .gif, .jpg, .exe, .zip, .tar, etc.), and domain accounts offering download files. .We are not saying that your web site can not contain such files, however if at any time they consume 20% or more of the system's resources you will be contacted to resolve the problem.


UNACCEPTABLE ACTIVITIES:

..Unacceptable activities include spamming (sending unsolicited advertising to those whom the customer has no existing business relationship, posting off-topic advertising in newsgroups); spoofing (the use of a return email address which is not the valid reply address of the sender or sending an email message which does not contain enough information to enable the recipient to identify the party who is really sending the message; passive spamming (promoting a web site hosted by Eagle Graphics Web Design & Hosting by spamming from some other source), trolling (posting controversial messages in newsgroups to generate responses), mail bombing (inundating a user with email without any serious intent to correspond), generating a higher volume of outgoing mail than a normal user (20% or more of available system resources), and subscribing someone else to an electronic mailing list without that person's permission. .A message is considered unsolicited if it is posted in violation of a newsgroup charter or sent to any recipient who has not requested the message. .Making an email address available to the public does not constitute a request to receive messages. .Distribution of mass e-mailing programs is also prohibited. .All recipients on a mailing list must have personally subscribed.. Mailing lists may not be used to distribute unsolicited email. .Any customer repeatedly "mail bombed" or that attracts such behavior will be asked to leave. .If you are not sure if your actions will be in violation, please ask first.


AGE:
. The client must be 18 years of age to obtain service.

ABUSE OF THE LEGAL RIGHTS OF OTHERS:

..Examples of unacceptable activities in this regard may include posting private information about a person without their consent, infringing upon intellectual property rights, .efaming a person or business, and knowingly making available code which will have a deleterious effect on third party computers. .Eagle Graphics Web Design & Hosting supports free speech on the Internet, and will not suspend or cancel a customer's account simply because it disagrees with the views of any customer. If there are allegations that a customer's on-line activity has violated the legal rights of a third party, .Eagle Graphics Web Design & Hosting will not substitute itself for a court of law in deciding claims raised by the that party. .However, the Client warrants that any material submitted for web publication will not violate or infringe upon any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything libelous or slanderous to any entity.


ABUSE OF THE LAW:

..Eagle Graphics Web Design & Hosting services may be used for lawful purposes only. .Illegality includes but is not limited to: drug dealing; attempting without authorization to access a computer system; pirating (distribution of any copyrighted material in violation of copyright laws, specifically MP3s, MPEGs, ROMs, and ROM emulators); gambling; schemes to defraud; trafficking of obscene or lude material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person; threatening bodily harm or damage to individuals or groups; violating U.S. export restrictions; stalking; or violating any other state or federal law such as the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, or the Economic Espionage Act. .Linking to illegal material is also prohibited. .Eagle Graphics Web Design & Hosting reserves the right to check system files, email, and other data on our servers for illegal content and materials, or for any other reason deemed necessary.


PORNOGRAPHY:

..Pornography and sex-related merchandising, or links to such material, even if legal, is not an acceptable use of Eagle Graphics Web Design & Hosting services.


ABUSE OF EAGLE GRAPHICS WEB DESIGN & HOSTING RESOURCES:

..Running programs in the background on a Eagle Graphics Web Design & Hosting resource without Eagle Graphics Web Design & Hosting's prior written authorization, or running chat rooms, Internet Relay Chat, IRC bots, and the like are not acceptable uses of Eagle Graphics Web Design & Hosting's resources. .Further, any usage of twenty percent (20%) or more of system resources is an undue burden on the system and is unacceptable. .If your usage ever exceeds twenty percent (20%) of system resources, you will be contacted and asked to eliminate the problem.. In addition, any domain that exceeds ten gigabytes of bandwidth traffic can be terminated without prior notice.


HACKING/CRACKING:

..Eagle Graphics Web Design & Hosting reserves the right to report illegal activities to any and all regulatory, administrative, and governmental authorities for prosecution.


OTHER BEHAVIOR:

..The following examples of unacceptable behavior are non-exclusive, and are provided for guidance purposes. .If you are unsure if your actions will be a violation of our policies please ask.

..Server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network. .Attempts to circumvent any user authentication or security of host, network, or account. .Accessing data not intended for user. .Probing the security of any network. .Spawning dozens of processes. .Port scans, ping floods, packet spoofing, forging router information, Denial of Service attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land, teardrop, promulgation of viruses, IRC bots such as eggdrop or BitchX. .Any activity, whether or not the intrusion results in the corruption or loss of data, will be cause for investigated and proper action will be taken. .The presence of any of these programs, whether or not run, will result in action against the user including suspension or termination.


CLIENT RESPONSIBILITY:

..The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. .The client is responsible for securing their username and password. .Use of Eagle Graphics Web Design & Hosting service requires a certain level of knowledge in the use of Internet languages, protocols, and software. .This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. .The following examples are offered: .Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc.. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. .CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, PHP, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. .The client agrees that he or she has the necessary knowledge to create and maintain their web space. .The client agrees that it is not the responsibility of Eagle Graphics Web Design & Hosting to provide this knowledge or support outside matter specific to Eagle Graphics Web Design & Hosting's services unless specified as an optional service.


BACKUPS:

..Full backups are made weekly. .However. no guarantees are made of any kind, either expressed or implied, as to the integrity of these backups.. Backups are made for server restoration purposes only. .It is the clients' responsibility to maintain local copies of their web content information. .If loss of data occurs due to an error of Eagle Graphics Web Design & Hosting, Eagle Graphics Web Design & Hosting will attempt to recover the data for no charge to the client. .If data loss occurs due to negligence of client in securing their account or by an action of the client, Eagle Graphics Web Design & Hosting will attempt, without guarantee, to recover the data from the most recent archive for a $35.00 fee.


IP NUMBERS:

..Eagle Graphics Web Design & Hosting maintains control of any and all I.P. numbers and addresses that may be assigned to the client and reserves in its sole discretion the right to change or remove any and all IP numbers and addresses.


MONEY BACK GUARANTEE:

..Hosting Clients - Should you become unsatisfied with our services, due to any substantiated claim of service failure, neglect, or misrepresentation, within the first 30 days of your account activation, Eagle Graphics Web Design & Hosting will gladly refund your hosting fee. .Eagle Graphics Web Design & Hosting does not refund registration fees which you have paid to any Domain Registrar.


LIMITATION OF LIABILITY:

..Eagle Graphics Web Design & Hosting shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Eagle Graphics Web Design & Hosting servers going off-line or being unavailable for any reason whatsoever. .Further, Eagle Graphics Web Design & Hosting shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Eagle Graphics Web Design & Hosting servers.. All damages shall be limited to the immediate termination of service.

..Eagle Graphics Web Design & Hosting shall be the sole arbiter of what is and is not a violation of these acceptable use policies. Eagle Graphics Web Design & Hosting reserves the right to terminate an account at any time and for any reason that causes harm to any Eagle Graphics Web Design & Hosting customer's web sites. .Eagle Graphics Web Design & Hosting reserves the right to delete all content and files upon termination. .Eagle Graphics Web Design & Hosting reserves the right to withhold any pre-paid funds for any site removed for violations of these policies.. Eagle Graphics Web Design & Hosting reserves the right to refuse, cancel, or suspend service at our sole discretion.


Eagle Graphics Web Design & Hosting reserves the right to change this User Agreement without prior notice or warning. Non-enforcement of any part of this User Agreement does not constitute consent.

Violations of this agreement should be referred to
abuse@eaglegrafx.com

PAYMENT:

..The client agrees to supply appropriate payment for the services received from Eagle Graphics Web Hosting, in advance of the time period during which such services are provided.. Client agrees that until and unless they notify Eagle Graphics Web Design & Hosting of the desire to cancel any or all services received, those services will be billed on a recurring basis. .Client agrees that if paying by credit card, prepayments will be billed and charged automatically, and that Eagle Graphics Web Design & Hosting may apply the amount due to the provided card at any time.


ACKNOWLEDGEMENT:

..By placing and continuing to maintain information on Eagle Graphics Web Design & Hosting servers you are acknowledging that you have read this agreement and that you understand such terms and conditions and agree to be bound by them.



OPTIONAL SERVICES:

Optional services may be offered but must be specified by contract.


E-mail Sales and Support

sales@eaglegrafx.com

support@eaglegrafx.com

Mail:

Eagle Graphics and Consulting
3644 Ash bury Rd
Ponca City
Oklahoma, 74604